© Squillion
Governed AI agents for your business.
SquillionConnect is a governed AI agent platform that reasons, retrieves, and acts within the boundaries you set. Deploy AI agents across WhatsApp, Teams, Slack, and web chat — grounded in your data, compliant by architecture.
AI-powered agents that reason and act across every channel — constrained to what your business allows, nothing more.
Visual flow builder with 57 industry templates. Drag, connect, and deploy multi-step automations without writing code.
Three-layer governance that keeps AI accurate and on-brand. Semantic constraints, business rules, and RAG retrieval in every response.
Every business that tries to automate customer conversations runs into the same wall. The options on the market force a painful trade-off.
Rigid decision trees that break the moment a customer says something unexpected. Fast to build. Frustrating to use. Impossible to scale.
Raw LLMs that hallucinate prices, make up policies, and go off-script. Powerful on paper. Dangerous in production. No governance, no audit trail.
Platforms that route messages but have no intelligence. Good for broadcasts. Useless when a customer asks a real question.
What you need is AI that reasons, retrieves, and acts — but only within the boundaries you set.
SquillionConnect is a governed AI agent platform built by Squillion Technologies (Pty) Ltd. It deploys intelligent AI agents across every customer channel — constrained by your business rules, grounded in your knowledge, and auditable at every step.
It is not a chatbot builder. It is not a messaging tool. It is a platform for deploying AI that behaves exactly as your business intends, every time.
Businesses connect their channels to SquillionConnect, configure their AI agents using natural language and visual flows, and deploy to production in hours — not months.
The platform enforces governance at three architectural layers, ensuring AI responses are always accurate, always compliant, and always auditable.
SquillionConnect integrates natively with WhatsApp via Meta's official Cloud API, and extends to Telegram, Microsoft Teams, Slack, and web chat. Every conversation, tool call, and consent action is logged.
Most AI platforms offer one thing: a language model. SquillionConnect wraps that model in three reinforcing governance layers that constrain what it can say, what it can know, and what it can do.
Defines the AI's persona, tone, escalation rules, and hard limits. The agent knows what topics it can address, what language it should use, and when to hand off to a human. Configured in plain language by your team.
Your products, pricing, policies, and processes — structured so the AI can reason about them accurately. Business rules are applied before every response, preventing the agent from improvising where it shouldn't.
Retrieval-Augmented Generation grounds every response in your actual documents, FAQs, and knowledge base. The agent cites what it knows, flags what it doesn't, and never fabricates an answer.
Deploy AI agents that understand context, maintain conversation history, and use tools to take action — all within the governance constraints you define. Agents can look up orders, book appointments, qualify leads, and escalate to humans without breaking character.
A visual flow builder for multi-step business processes. Trigger flows from inbound messages, webhooks, scheduled events, or API calls. Choose from 57 industry-specific templates or build from scratch. No code required.
A unified inbox for WhatsApp, Telegram, Teams, Slack, web chat, email, and voice. Every channel, every conversation, one dashboard. Team members can view, respond, and hand off — with full context on what the AI already handled.
Three-layer architecture enforces governance at the model level, not just the UI level. Every AI response is constrained by your semantic layer, validated against your business rules, and grounded in your knowledge base before it reaches the customer.
SquillionConnect runs on Anthropic's Claude by default, with support for alternative providers at the enterprise tier. Switch models without rewriting your flows. Your governance configuration travels with the agent, not the model.
Built for South Africa's Protection of Personal Information Act. Consent is captured, stored, and auditable. Data stays within your jurisdiction. Every customer interaction is logged with a full chain of evidence for regulatory review.
Link your WhatsApp Business Account, web chat widget, or email address. Guided setup, no technical team required.
Define your agent's persona, knowledge sources, and escalation triggers in plain language. No prompt engineering needed.
Upload your product catalogue, pricing, and policies. The semantic layer ensures the AI only says what you have approved.
Select from 57 industry templates or build custom flows in Automation Studio. Connect to your CRM, ERP, or any API.
Push to production and monitor every conversation in real time. Full agent log, sentiment tracking, and consent audit trail from day one.
SquillionConnect integrates natively with SquillionMeta, Squillion's automated metadata intelligence platform. Together, they create a closed loop: SquillionMeta classifies and documents your data estate; SquillionConnect uses that intelligence to govern every AI conversation.
When SquillionMeta runs across your systems, it produces structured, machine-readable metadata about your business entities, data relationships, and semantic definitions. SquillionConnect's Business Semantic Layer ingests this output directly, keeping agent knowledge current without manual updates.
"Two products. One platform. Your business intelligence feeds your AI agents automatically — no manual wiring, no stale knowledge bases."
SquillionConnect connects to WhatsApp exclusively via Meta's official Cloud API. No grey-route providers, no unofficial SDKs. Meta Business verification maintained.
Consent is captured, versioned, and stored with a full audit trail. Data subject rights are supported natively. Every personal data interaction is logged against the event ledger.
Customer data stays within your jurisdiction. SquillionConnect is deployed on Azure Container Apps in your preferred region. Credentials are stored in Azure Key Vault — never in plaintext.
Multi-tenant isolation via row-level security. JWT authentication with TOTP two-factor. Role-based access across teams. TLS everywhere. Regular penetration testing.
For SMEs and mid-market
For enterprise
For sovereign / regulated
See how SquillionConnect governs AI conversations across every channel — with accuracy, auditability, and near-zero hallucination.
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© Squillion