SquillionConnect

WhatsApp Business messaging for South African companies.

Connect · Message · Manage · Grow

Unified Inbox

Send and receive WhatsApp messages from a single dashboard. No more juggling individual phones across your team.

Template Management

Create and submit WhatsApp message templates directly from the platform. We handle the Meta approval process for you.

Secure & Compliant

Built on Meta's official Cloud API with full POPIA compliance. Your customer data stays yours.

what is SquillionConnect?

SquillionConnect is a SaaS platform built by Squillion Technologies (Pty) Ltd that enables businesses to manage their WhatsApp Business communications through a single, easy-to-use interface.

Businesses connect their WhatsApp Business Account to SquillionConnect through a simple onboarding process. Once connected, they can send and receive WhatsApp messages, manage message templates, track delivery, and serve their customers — all from our platform instead of individual phones.

We integrate directly with the WhatsApp Cloud API, ensuring reliable delivery, data security, and full compliance with Meta's platform policies and South Africa's Protection of Personal Information Act (POPIA).

1 dashboard for all messages
minutes to connect your account
100% POPIA compliant
0 third-party middlemen

key capabilities

Send & Receive Messages

Send order confirmations, appointment reminders, delivery updates, and promotional campaigns to your customers via WhatsApp. Receive and respond to inbound messages through a shared team inbox.

Message Template Management

Create, submit, and manage WhatsApp message templates directly from the platform. We handle the Meta approval process so your team can focus on crafting the right message.

Simple Onboarding

Connect your WhatsApp Business Account in minutes. No technical setup required — we guide you through the process and you're live.

Team Inbox

Multiple team members can view and respond to customer conversations. Route messages to the right person, track response times, and never miss a customer enquiry.

Delivery Tracking & Analytics

Monitor message delivery, read receipts, and response rates. Track your WhatsApp quality rating and messaging limits to keep your account in good standing.

Secure & Compliant

Built on Meta's official Cloud API with end-to-end compliance. All data is handled in accordance with POPIA and Meta's platform policies. Your customer data stays yours.

built on Meta's official WhatsApp Cloud API

Direct Cloud API integration

We integrate directly with the WhatsApp Cloud API — no third-party middlemen.

This means reliable message delivery, real-time webhook notifications, and full access to the latest WhatsApp Business features as Meta releases them.

Platform credentials

WhatsApp Cloud API POPIA Compliant Direct API Integration

Use cases

Order Confirmations Appointment Reminders Delivery Updates Promotional Campaigns Customer Support Notifications

What you get

  • Full WhatsApp Business Account management
  • Message template creation & submission
  • Shared team inbox with routing
  • Delivery tracking & analytics dashboard

What you need

  • A Facebook Business account
  • A phone number for WhatsApp Business
  • That's it — we handle the rest

how it works

From signup to sending messages in minutes, not months.

1

Sign Up

5 minutes

Create your SquillionConnect account. We'll guide you through every step of the setup.

2

Connect WhatsApp

5 minutes

Link your WhatsApp Business Account through our guided setup. Follow the steps, grant access, and you're connected.

3

Set Up Templates

1–2 days

Create WhatsApp message templates for order updates, reminders, promotions, and more. We submit them to Meta for approval.

4

Start Messaging

You're live

Once templates are approved, start sending messages and receiving replies. Manage all conversations from one dashboard.

what SquillionConnect is — and isn't

SquillionConnect is

  • A WhatsApp Business messaging platform
  • A shared team inbox for customer conversations
  • A message template management tool
  • A delivery tracking & analytics dashboard
  • Built on Meta's official Cloud API
  • Fully POPIA compliant

SquillionConnect is not

  • A chatbot builder or AI assistant
  • A bulk SMS platform
  • A social media management tool
  • A CRM or customer database
  • An unofficial or grey-route messaging service

flexible plans for every stage

Starter

For small businesses getting started with WhatsApp Business messaging. One WhatsApp number, basic template management, and email support.

Business

For growing teams with higher messaging volumes. Multiple team members, advanced analytics, priority support, and custom template workflows.

Enterprise

For organisations with complex messaging needs. Multiple WhatsApp numbers, dedicated support, custom integrations, and SLA guarantees.

Request pricing →

who it's for

E-Commerce & Retail

Send order confirmations, shipping updates, and delivery notifications directly to your customers on WhatsApp. Handle returns and support queries from one inbox.

Healthcare & Professional Services

Appointment reminders, follow-up messages, and patient or client communications. Keep your clients informed without clogging their email.

Financial Services & Insurance

Policy notifications, claim updates, and payment reminders. Reach your customers on the channel they actually check — WhatsApp.

Any South African Business

If your customers are on WhatsApp (and in South Africa, they are), SquillionConnect gives you a professional, compliant way to communicate with them at scale.

Interested in early access?

We're onboarding our first businesses now. Get in touch to join the early access programme.

Get in touch →